Open Positions
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Procurement Team Specialist
We are looking for a responsible and proactive professional to join its Procurement Team and contribute to the planning, organization, and implementation of the organization’s procurement processes.
Description
The Specialist will participate in the development and implementation of procurement plans, preparation of required procurement documentation, organization of procurement procedures, receipt and evaluation of bids, as well as maintaining relevant records and documentation. The position involves close collaboration with team members and various stakeholders. Therefore, knowledge of the RA procurement legislation, strong communication and negotiation skills, attention to detail, and the ability to effectively manage multiple tasks are essential for the role.
Job Responsibilities
- Participate in the development and implementation of the Foundation’s annual and current procurement plans.
- Prepare the documents, announcements, invitations, and other materials required for conducting procurement procedures.
- Ensure that procurement procedures and related documentation are prepared in accordance with the requirements of the RA legislation on procurement.
- Participate in the receipt, evaluation, and summarization of bids and proposals.
- Maintain relevant records and documentation related to procurement processes.
Required Skills
- Bachelor’s or Master’s degree in Economics, Finance, Business Administration, or a related field.
- Strong written and verbal communication skills in Armenian, English, and Russian.
- At least 1 year of professional experience in the procurement of goods, services, and works.
- Professional qualification/certification in procurement.
- Good knowledge of RA procurement legislation, procedures, and requirements.
- Strong written and verbal communication and negotiation skills.
- Strategic thinking, organizational, planning, and prioritization skills.
- Ability to work both independently and as part of a team.
- Strong professional communication skills to ensure effective collaboration with team members, stakeholders, and partner organizations.
- Effective time-management skills, with the ability to manage multiple tasks simultaneously and meet established deadlines.
We Offer
- 5 paid personal days per year
- 5 paid sick days
- Participation in corporate events
Additional Information
Interested candidates can send their CV to hr@uhif.am email address, indicating «Procurement Team Specialist» in the subject field, or fill out the application form below.
Methodology and Quality Management Specialist
The Universal Health Insurance Fund is seeking a Methodology and Quality Management Specialist who will participate in the methodological development and improvement of the Fund’s processes, as well as carry out quality control and assessment in accordance with established standards.
Description
The Specialist carries out the core operational work related to the application of methodology and quality management. They ensure the implementation of quality control processes, data collection and processing, as well as the preparation and updating of methodological documents, in collaboration with the Senior Specialist and the Team Leader.
Job Responsibilities
- Participate in the development and updating of methodological documents, procedures, and guidelines.
- Ensure document formatting, archiving, and accessibility.
- Carry out quality monitoring and control in accordance with established mechanisms.
- Collect, enter, and manage quality indicator data.
- Ensure the accuracy and completeness of data.
- Collect and summarize feedback and complaints from clients and stakeholders.
- Conduct preliminary analysis and prepare summaries.
- Support the implementation of internal audits, evaluations, and inspections.
- Participate in process documentation.
- Prepare preliminary reports, summaries, and analytical materials.
- Support the preparation and formatting of reports.
Required Skills
- Higher education or secondary vocational education.
- Analytical thinking.
- Document management skills.
- Data management abilities.
- Organizational skills.
We Offer
- A stable job with social significance.
- Opportunities for professional development and growth.
- A collaborative and supportive team.
Additional Information
Interested candidates can send their CV to hr@uhif.am email address, indicating «Methodology and Quality Management Specialist» in the subject field, or fill out the application form below.
Communications Center Operator
We are looking for a Communications Center Operator to provide high-quality customer service.
Description
We are looking for a Communications Center Operator to join our professional team and ensure a high level of customer service. The role requires a responsible approach, effective communication, and strict adherence to internal procedures.
Job Responsibilities
- Answering incoming calls and providing accurate and timely customer support
- Make outgoing calls to provide information about insurance services and maintain communication with customers and partners
- Provide information about insurance services and terms
- Record customer inquiries, questions, and complaints in the system
- Direct customer calls to the appropriate specialists
- Ensure compliance with internal procedures and service quality standards
- Participate in internal trainings and self-development programs
Required Skills
- Higher education or secondary vocational education
- Excellent command of Armenian (knowledge of Russian and English is considered an advantage)
- Basic knowledge of computer applications (MS Office, CRM systems)
- Excellent verbal and written communication skills
- Stress resistance and a high level of responsibility
- Work experience in a Communications Center or in customer service will be considered an advantage
- Ability to work in a team and adapt quickly
We Offer
- Stable employment in a reputable and growing organization
- Opportunities for professional growth and continuous training
- Comfortable, organized, and supportive work environment
- Corporate culture based on mutual respect and professionalism
Additional Information
Interested candidates can send their CV to hr@uhif.am email address, indicating «Communications Center Operator» in the subject field, or fill out the application form below.
Compliance Specialist
UHIF is looking for a Compliance Specialist responsible for monitoring compliance with applicable legislation, regulatory requirements and internal policies, identifying compliance risks and providing recommendations for their effective management.
Description
The Compliance Specialist will identify and assess compliance risks, monitor legislative and regulatory developments, and support the assessment and improvement of the Foundation’s internal policies, procedures and processes from a compliance perspective.
Job Responsibilities
- Monitor the Foundation’s compliance with applicable legislation, regulatory requirements and internal policies.
- Identify, assess and monitor compliance risks, including conflicts of interest, corruption and fraud risks.
- Monitor legislative and regulatory changes and provide recommendations based on their potential impact.
- Participate in the development and review of internal policies, procedures and other documents.
- Conduct compliance assessments of processes and projects.
- Prepare professional opinions, analyses and reports for the General Director and the Board of Trustees.
- Cooperate with the Foundation’s departments to prevent and address compliance issues.
Required Skills
- University degree in Law, Finance, Economics, Management, Risk Management or a related field.
- At least 3 years of professional experience in compliance, internal control, risk management, legal, audit or a related field.
- Good knowledge of Armenian legislation and compliance principles.
- Strong analytical, critical and systemic thinking skills.
- High level of integrity, responsibility, objectivity and attention to detail.
- Excellent Armenian and good working proficiency in English.
- Good knowledge of MS Office, particularly Word and Excel.
We Offer
- Competitive salary
- 5 additional paid days off per year
- 5 paid sick days per year
- Professional development and career growth opportunities
- A friendly and collaborative working environment
Additional Information
Interested candidates can send their CV to hr@uhif.am email address, indicating «Compliance Specialist» in the subject field, or fill out the application form below.
Actuary
The Universal Health Insurance Fund is announcing a vacancy for the position of Actuary. The Actuary is responsible for performing actuarial calculations, and for the assessment of financial and insurance risks, forecasting, modeling, and analysis within the universal health insurance system.
Job Responsibilities
- Perform actuarial calculations, analyses, and forecasts related to the Fund's operations
- Develop, apply, and improve actuarial models for forecasting healthcare costs, insurance liabilities, and financial indicators
- Conduct quantitative analysis of insured population data, demographic indicators, and healthcare service utilization
- Assess insurance risks, expected claims, and healthcare costs
- Participate in the processes of calculating premiums, reserves, and liabilities
- Participate in the Fund's financial planning and long-term sustainability assessment activities
- Prepare actuarial reports, analytical materials, and conclusions for management
Required Skills
- At least 5 years of work experience in actuarial and statistical modeling
- Quantitative, financial, and risk analysis skills
- Skills in processing and analyzing large volumes of data and assessing data quality
- Advanced proficiency in Excel and the use of relevant data analysis tools
- Skills in building, testing, validating, and documenting actuarial models
- Skills in conducting scenario, sensitivity, and predictive analyses
We Offer
- Competitive salary
- 5 additional paid days off per year
- 5 paid sick days per year
- Professional development and career growth opportunities
- A friendly and collaborative working environment
Additional Information
Interested candidates can send their CV to hr@uhif.am email address, indicating «Actuary» in the subject field, or fill out the application form below.